Sentimental journey - I'm an evangelist for what I consider to be the "right" or "thorough" way to do things, and I want to spread my "professional religion" as far as I can. But humor is part of our lives, too, and it helps to know that you're not the only one who gets idiotic behavior thrown in your path.

Babes in Toyland - Today I thought we'd spend some time on the sorts of tools your support staff should have to make their lives easier and to make them more effective in their jobs.

Dirty Laundry -Let's discuss how to make yourself unpopular with your co-workers. This is not the sort of advice you read about in Miss Manners or Live For Success. Today's subject is internal auditing.

Nobody knows the trouble I've seen - The business of troubleshooting can be tricky. There are tips, hints, guidebooks and articles about various aspects of troubleshooting by the score, but they all seem to miss a key point.

Getting to know you - Well, I'm in a mood to cause trouble and disagreement today, so Iet's explore how to learn the structure of an organization. Not the Org chart structure, the real working structure.

Put another log on the fire - Some years ago, I presented a paper at TISC (The Internet Security Conference) titled How and Why to Read Firewall Logs.

Another brick in the (fire)wall - Well, it's almost firewall review time, so it seemed like a good idea to inflict this stuff on everyone else, so that you can share in the joy (or misery -- take your choice) of the process.

The kIDS are all right! - I just love "my" new IDS. After being frustrated trying to understand and configure the ISS product (two years ago to be fair) and spending time playing with Snort (which I also like)

Utter CERTainty - Does your organization have a CERT (Computer Emergency Response Team) or anything else similar?

IS/IT manners? - Although my nominal topic is security, there's something more fundamentally important that is commonly lacking in many workplaces, and on many forums: R-E-S-P-E-C-T.